CROSSROADS INN & SUITES, Gatlinburg – Your ideal downtown stay
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Key details
Hotel Overview
440 Parkway,
Gatlinburg,
Tennessee,
United States,
Tennessee
-
Near Great Smoky Mountains National Park
Perfect
8.4
8.2
/10
3.7
3.2
/5
Loved by guests
Comfortable beds
Great location
Spacious rooms
Clean rooms
Helpful staff
"The outdoor pool and splash pad were clean and family friendly."
lbarrbarr2277 from United States
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"Our room had a fireplace and tub."
Lawrence from United States
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"The location was very good and the bed was very comfy."
Michael from United States
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Crossroads Inn & Suites - Affordable downtown hotel near Great Smoky Mountains National Park
Located in downtown Gatlinburg, a short walk from attractions and restaurants. The hotel offers free to-go breakfast, free WiFi, and an outdoor seasonal pool. Amenities include a 24-hour front desk, guest laundry facilities, a fitness center, and free outdoor parking. The lobby features a stone fireplace and floor-to-ceiling windows. The property is within walking distance of Ripley's Aquarium Trolley Station and provides easy access to Gatlinburg, Smoky Mountains National Park, and Pigeon Forge.
Additional perks of the hotel
Complimentary continental breakfast served daily from 7:30 am to 10:00 am
Seasonal outdoor pool with splash pool and lounge chairs
24-hour computer station in lobby
Fireplace in lobby and picnic area
Free on-site parking
Guest laundry facilities
Vending machines
Accessibility features including ADA compliant rooms
Guest Rooms
Recently refreshed rooms offer premium bedding and air conditioning. Room types include One King Bed Seasonal Fireplace Guest Room, One King Bed Jacuzzi Suite with Seasonal Fireplace, Two Queen Beds Seasonal Fireplace Guest Room, Two Queen Beds Guest Room, and Two Bedroom Family Suite with full kitchen and living room. All rooms include free WiFi, flat-panel cable TV, refrigerator, microwave, coffee maker, iron, and hair dryer.
Other conveniences
Electronic door entry systems
Free local and long distance calls
AM/FM alarm clocks
Sitting areas in suites
Jacuzzi tubs in select rooms
Seasonal fireplaces in select rooms
Full kitchens in Two Bedroom Family Suite
Private bathrooms with free toiletries
Must-do experiences
Try a pancake at the Pancake Pantry for a local breakfast treat.
Hike the Alum Cave Trail for stunning views of the Smokies.
Visit the Salt and Pepper Shaker Museum for quirky fun.
Enjoy fresh donuts at the Donut Friar in The Village.
Catch a show at Ole Smoky Moonshine Distillery for local spirits.
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Choose Your Room
Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
King Suite seasonal fireplace
2 persons
28 m²
1 King-size bed
Shower
Fireplace
room details
Queen Room Two Queen Beds
4 persons
26 m²
2 King Size Beds
Shower
Heating
room details
One King Bed Jacuzzi
2 persons
28 m²
1 King-size bed
Shower
Heating
room details
Deluxe King Room
2 persons
1 m²
1 King-size bed
Shower
Fireplace
room details
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Amenities
Thoughtful hotel amenities for a comfortable stay
General
No smoking on site
Free Wi-Fi
Parking
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Services
Housekeeping
Laundry
Business
Fax/Photocopying
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Saltwater pool
Seasonal outdoor pool
Beach umbrellas
Sun loungers
Shallow end
Room features
Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Room decor
Carpeted floor
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Hotel Location
440 Parkway,
Gatlinburg,
Tennessee,
United States,
Tennessee
Map view
440 Parkway,
Gatlinburg,
Tennessee,
United States,
Tennessee
City landmarks
Aquarium
Ripley's Aquarium of the Smokies
1.1
km
Landmark
Ole Smoky Tennessee Moonshine
1.2
km
Landmark
Souvenir shopping
1.1
km
Landmark
Gatlinburg Space Needle
1.2
km
Convention Centre
Gatlinburg Convention Center
1.2
km
Landmark
Anakeesta
1.1
km
Landmark
Ripley's Haunted Adventure
1.2
km
Museum
Hollywood Star Cars Museum
1.2
km
Ski Lift
Gatlinburg SkyLift Park
1.2
km
Theatre
Sweet Fanny Adams Theatre
1.1
km
Amusement Park
Earthquake
1.2
km
Landmark
Amazing Mirror Maze
1.2
km
Landmark
Gatlinburg First United Methodist Church
750 m
Landmark
Ripley's Believe It or Not Gatlinburg
850 m
Museum
Gatlinburg Pinball Museum
900 m
Landmark
Ole Smoky Barrelhouse
1.2
km
Museum
Christ in the Smokies Museum and Gardens
1.2
km
Landmark
Mysterious Mansion
1.2
km
Museum
Salt and Pepper Shaker Museum
1.2
km
Landmark
World of Illusions
1.2
km
Landmark
Gatlinburg Mountain Coaster
5.1
km
Landmark
Hillbilly Golf
5.1
km
Landmark
Ripley's Davy Crockett Mini-Golf
5.1
km
Nearby
379 Parkway
Tsali Monument
250 m
631 Parkway
Guinness World Records Adventure
460 m
National Park
Great Smoky Mountains National Park
1.1
km
576 Parkway At the intersection of the parkway 441 & 321
Historic Ogle Log Cabin
350 m
519 Parkway
Doc Collier Moonshine Distillery
180 m
386 Parkway Located one block before traffic light #3
Rowdy Bear Mountain
200 m
623 Parkway
Ripley's Marvelous Mirror Maze
430 m
Restaurants
Donut Friar
620 m
634 Parkway Ste 15 The Village
Pearls Pie in the Sky
470 m
576 Parkway Anakeesta
Anakeesta Smokehouse Southern BBQ
470 m
576 Parkway
Baskin Robbins Ice Cream & Yogurt
480 m
604 Parkway
New York Pizza & Pasta
520 m
611 Parkway Mountain Mall
Parton's Deli
5.2
km
332 Parkway
Tennessee Jed's
570 m
631 Parkway Suite a8
Heavenly Delights Cafe & Bakery
580 m
631 Parkway Suite Baskins Square
Ben & Jerry's
600 m
638 Parkway
Coffee and Company
620 m
634 Parkway Ste 13
The Village Cafe & Creamery
600 m
634 Parkway Shop #17
Fannie Farkle's
670 m
656 Parkway
Explore Gatlinburg
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Ripley's Aquarium of the Smokies
14 minutes' walk
Home to thousands of sea creatures, this aquarium offers unique exhibits like the Shark Lagoon and interactive touch pools.
Great Smoky Mountains National Park
14 minutes' walk
Known for its stunning natural beauty, this national park features breathtaking trails, wildlife, and opportunities for picnicking.
Gatlinburg SkyLift Park
15 minutes' walk
Offers panoramic views from the SkyBridge, the longest pedestrian suspension bridge in North America, perfect for photos.
Doc Collier Moonshine Distillery
5 minutes' walk
Features guided tastings and tours of traditional moonshine-making processes, showcasing the best of Tennessee spirits.
Ober Gatlinburg Ski Resort
5 minutes' drive
Offers skiing, snowboarding, and year-round outdoor activities with rental services available for all skill levels.
Anakeesta
14 minutes' walk
This outdoor adventure park includes zip-lining, a treetop canopy walk, and beautiful gardens for relaxation.
Anakeesta Smokehouse Southern BBQ
6 minutes' walk
Casual eatery serving flavorful BBQ and Southern specialties, with a cozy vibe, perfect for family meals.
New York Pizza & Pasta
7 minutes' walk
Classic pizzeria known for its authentic New York-style pizza, offering a great atmosphere and affordable prices.
Sweet Fanny Adams Theatre
14 minutes' walk
Features comedy shows and musical productions in an intimate setting, perfect for a delightful evening out.
Gatlinburg Convention Center
15 minutes' walk
Hosts a variety of events, including craft fairs and exhibitions, offering family-friendly entertainment year-round.
Transportation Tips
City Centre
Gatlinburg3 min
·
200 m
Airports
McGhee Tyson Airport (TYS)112 min
·
74.6
km
Asheville Regional Airport (AVL)206 min
·
136.7
km
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
At the hotel Crossroads Inn & Suites guests are invited to a full breakfast served for free.
Children & extra beds
There are no extra beds provided in a room.
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of floors:
4
Number of rooms:
66
Former name
Best Western Crossroads Inn
Questions of the users
About Crossroads Inn & Suites
Is there a fitness center available onsite?
12 February 2024
No, there isn't a fitness center available.
Is it possible to pay in person upon arrival?
5 March 2024
Payment upon arrival is contingent on the reservation type booked through the provider.
What is the minimum age requirement for check-in?
20 March 2024
Guests must be at least 21 years old to check in.
Does the pool have heating, and is it indoors?
15 June 2024
The pool is heated and outdoor, as there is no indoor pool available.
Can guests smoke on the balcony if they dispose of cigarettes properly?
30 April 2024
Smoking is allowed outside the room, but proper disposal of cigarettes is required.
Are there options for a separate sitting area within the accommodations?
10 May 2024
Certain room types feature a separate living area or sitting area for added comfort.
What kind of breakfast is served during the stay?
25 January 2024
A hot breakfast is provided daily, featuring a variety of items that change regularly for guests staying more than one night.
Are service dogs permitted at the hotel?
1 February 2024
Yes, service dogs are allowed on the property.
How can I find pictures of the available rooms?
18 March 2024
For pictures of the rooms, it's best to contact the motel directly for assistance.
Is complimentary parking offered for guests?
5 April 2024
Yes, parking is free for all guests staying at the hotel.
What are the hotel amenities provided to guests?
3 May 2024
Amenities include free Wi-Fi, complimentary breakfast, and an outdoor pool, along with various in-room features.
What attractions are easily accessible from the hotel?
11 June 2024
The location is conveniently close to popular sites like the Gatlinburg SkyLift Park and Anakeesta theme park, within walking distance.